Your Care, Made Simple

You didn’t come this far to stopAt Nova Salus Hospital, we make it easy for you to plan your visit and access the care you need. Whether you are booking a consultation, preparing for admission, or supporting a loved one, this page gives you all the information you need in one place.

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Book an Appointment

Booking an appointment is easy, convenient, and tailored to suit your needs. Whether you're a new patient or returning for ongoing care, we offer multiple ways to schedule a consultation with our specialists

First Visit: What to Expect

Before You Arrive
  • Appointment Confirmation – You’ll receive an email or SMS reminder with the date, time, and department location.

  • Documents to Bring – Photo ID, insurance card (if applicable), referral letter, and any previous medical reports.

  • Arrival Time – Please arrive at least 15–20 minutes early to allow for check-in

On Arrival
  • Reception & Registration – Our front desk team will guide you through the registration process and provide your patient ID card.

  • Wayfinding Support – Clear signage and hospital staff will help you find your department quickly.

  • Comfort Facilities – Waiting areas are equipped with WiFi, refreshments, and seating for families.

Billing & Insurance Information

Transparent Billing
  • At Nova Salus Hospital, we believe in clear and upfront pricing.

  • Patients receive an estimate of charges before admission or treatment.

  • Itemized bills are provided for every consultation, procedure, and service.

Payment Options
  • Accepted Methods: Cash, debit/credit cards, online payments, and bank transfers.

  • Flexible Payment Plans: Available for major treatments and surgeries (subject to approval).

  • On-site Billing Office: Open Monday–Friday, 9 AM–6 PM for all queries.

Insurance Coverage
  • We collaborate with leading Maltese and international insurance providers.
    Currently, we accept or assist with plans from:

    • MAPFRE Middlesea

    • Atlas Healthcare (Bupa Malta)

    • GasanMamo Insurance

  • Need Help?

    Our Patient Billing & Insurance Desk can guide you through coverage details, co-payments, and claim procedures. Feel free to wreite us on billing@novasalushealth.com

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Nova Salus Serving Our Community

At Nova Salus Hospital, we believe healthcare extends beyond our walls. We are committed to improving the well-being of our community through outreach, education, and compassionate initiatives.

Free Health Camps
Charity & Support Initiatives
Health Education Programs
  • Regular screening camps for blood pressure, diabetes, and heart health.

  • Specialist medical camps in rural and underserved areas of Malta.

  • Free consultations for the elderly and vulnerable groups.

  • Public workshops on nutrition, fitness, and preventive healthcare.

  • School outreach programs to promote healthy habits from a young age.

  • Community lectures on topics like mental health, women’s health, and chronic disease management.

  • Subsidized care for patients who cannot afford treatment.

  • Partnerships with NGOs to provide medical assistance to migrant and low-income families.

  • Hospital staff volunteer in blood donation drives and community service activities.

Care

Delivering compassionate, innovative healthcare solutions.

Trust

Health

support@novasalushealth.com

+356-1173-1173

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